Privacy policy
Last updated: July 9, 2026
Privacy Policy
This Privacy Policy describes how Shopboost (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shopboost.live (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can reasonably be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details, including your name, address, phone number, and email address.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including your username, password, security questions, and other information used for account security purposes.
- Customer support information, including information you choose to include in communications with us, such as when you send a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information; however, doing so may prevent you from using or accessing certain features of the Services.
Information We Collect About Your Usage
We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may also obtain information about you from third parties, including vendors and service providers that collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, which may collect payment information, including bank account information, credit or debit card information, and billing address, to process payments, fulfill orders, and provide products or services you have requested.
- Third-party services and advertising partners that may automatically collect information when you visit our Site, open or click on emails we send, or interact with our Services or advertisements. These technologies may include pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be handled in accordance with this Privacy Policy. Please also see the section below titled "Third Party Websites and Links."
How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide you with the Services and perform our contractual obligations to you. This may include processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, and providing other account-related features and functionality.
We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In such cases, Shopify will process your information in accordance with its own Privacy Policy and Consumer Privacy Policy.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications by email, text message, or postal mail, and displaying advertisements for products or services.
This may include using your personal information to better personalize the Services and advertising displayed on our Site and other websites. If you are an EEA resident, the legal basis for these processing activities is our legitimate interest in selling our products, according to Article 6(1)(f) of the GDPR.
Security and Fraud Prevention
We use your personal information to detect, investigate, prevent, or take action regarding potential fraudulent, illegal, or malicious activity.
If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other account access information with anyone else.
If you believe your account has been compromised, please contact us immediately.
If you are an EEA resident, the legal basis for these processing activities is our legitimate interest in keeping our website secure for you and other customers, according to Article 6(1)(f) of the GDPR.
Communicating with You and Improving Our Services
We use your personal information to provide customer support and improve our Services. This is in our legitimate interests to ensure that we can respond effectively to your requests, provide quality services, and maintain our business relationship with you according to Article 6(1)(f) of the GDPR.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies used by Shopify to power our store, please see Shopify's cookie policy.
We use Cookies to operate and improve our Site and Services, including remembering your actions and preferences, conducting analytics, and better understanding how users interact with our Services.
We may also allow third-party services and providers to use Cookies on our Site to better personalize services, products, and advertising on our Site and other websites.
Most web browsers automatically accept Cookies by default, but you can adjust your browser settings to remove or reject Cookies. Please note that removing or blocking Cookies may negatively affect your user experience and may cause certain Services, features, or functionality to operate incorrectly or become unavailable.
Blocking Cookies may also not completely prevent us from sharing information with third parties, such as advertising partners.
Our website recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you enable GPC, we will treat the signal as a valid request to opt out of sharing and targeted advertising for the applicable browser or device. If we are able to associate the device sending the signal with a Shopify account, we will apply the opt-out request to that account as well.
Other than Global Privacy Control, we do not recognize other "Do Not Track" signals that may be transmitted by your browser or device.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate business purposes, and other reasons permitted by this Privacy Policy.
These circumstances may include:
- Vendors and third-party service providers that perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.
- Business and marketing partners that help us provide services and advertise to you. These partners will use your information in accordance with their own privacy policies.
- When you direct, request, or otherwise consent to us disclosing certain information to third parties, such as when shipping products or using social media widgets or login integrations.
- Our affiliates or other companies within our corporate group, where necessary to operate and manage our business.
- In connection with a business transaction, such as a merger, acquisition, sale of assets, or bankruptcy.
- To comply with applicable legal obligations, including responding to subpoenas, search warrants, or similar legal requests.
- To enforce applicable terms of service and protect or defend the Services, our rights, and the rights of our users or others.
During the past 12 months, we have disclosed the following categories of personal information and sensitive personal information for the purposes described above:
| Category | Categories of Recipients |
|---|---|
| Identifiers, such as basic contact details and certain order and account information | Vendors and third parties that perform services on our behalf, including Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers; business and marketing partners; affiliates |
| Personal information categories listed in the California Customer Records statute, such as basic contact details and certain order and account information | Vendors and third parties that perform services on our behalf; business and marketing partners; affiliates |
| Commercial information, such as order information, shopping information, and customer support information | Vendors and third parties that perform services on our behalf; business and marketing partners; affiliates |
| Internet or other similar network activity, such as Usage Data | Vendors and third parties that perform services on our behalf; business and marketing partners; affiliates |
| Geolocation data, such as locations determined by an IP address or other technical measures | Vendors and third parties that perform services on our behalf; business and marketing partners; affiliates |
We do not use or disclose sensitive personal information without your consent or for purposes of inferring characteristics about you.
Sale and Sharing of Personal Information
With your consent, we may share personal information for advertising and marketing activities.
During the preceding 12 months, we have "sold" and "shared" personal information, as those terms are defined under applicable laws, for advertising and marketing purposes, as follows:
| Category of Personal Information | Categories of Recipients |
|---|---|
| Identifiers, such as name, email address, and phone number | Business and marketing partners |
| Commercial information, such as records of products or services purchased | Business and marketing partners |
| Usage Data | Business and marketing partners |
Third Party Websites and Links
Our Site may contain links to websites or other online platforms operated by third parties.
If you follow a link to a website or platform that is not affiliated with or controlled by us, we encourage you to review that third party's privacy, security, and other policies and terms.
We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of information provided by such third-party websites or platforms.
Information you provide on public or semi-public platforms, including information shared on third-party social networking platforms, may be viewable by other users of those platforms and may be used by us or third parties without limitation as to its use.
The inclusion of third-party links on our Site does not necessarily constitute an endorsement of the content, owners, or operators of those platforms.
Children's Data
Our Services are not intended for use by children, and we do not knowingly collect personal information from children.
If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the contact information provided below to request that the information be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell", as those terms are defined under applicable law, personal information belonging to individuals under 16 years of age.
Security and Retention of Your Information
Please understand that no security measures are completely perfect or impenetrable, and we cannot guarantee absolute security.
Additionally, information transmitted to us may not be completely secure while in transit. We recommend that you avoid using insecure communication channels to send sensitive or confidential information to us.
The length of time we retain your personal information depends on several factors, including whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.
Your Rights
Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances. In some cases, we may decline your request as permitted by applicable law.
Right to Access / Know
You may have the right to request access to personal information we maintain about you, including information regarding how we use and share your information.
Right to Delete
You may have the right to request that we delete personal information we maintain about you.
Right to Correct
You may have the right to request that we correct inaccurate personal information we maintain about you.
Right of Portability
You may have the right to receive a copy of the personal information we maintain about you and, in certain circumstances, request that we transfer it to another party.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
You may have the right to instruct us not to "sell" or "share" your personal information or to opt out of processing your personal information for purposes considered "targeted advertising" under applicable privacy laws.
If you visit our Site with the Global Privacy Control opt-out preference signal enabled, we may automatically treat this as a request to opt out of the "sale" or "sharing" of information for the applicable device and browser, depending on where you live.
Restriction of Processing
You may have the right to request that we stop or restrict our processing of your personal information.
Withdrawal of Consent
Where we rely on your consent to process personal information, you may have the right to withdraw that consent.
Appeal
You may have the right to appeal our decision if we decline to process your request. You may do so by responding directly to our denial.
Managing Communication Preferences
We may send you promotional emails. You can opt out of receiving promotional communications at any time by using the unsubscribe option included in our emails.
If you opt out of promotional communications, we may still send you non-promotional communications, including messages relating to your account or orders you have placed.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact information provided below.
We will not discriminate against you for exercising any of these rights.
We may need to collect certain information from you to verify your identity, such as your email address or account information, before processing your request.
Where permitted by applicable law, you may designate an authorized agent to submit requests on your behalf. Before accepting such a request, we may require proof that you have authorized the agent to act on your behalf and may require you to verify your identity directly with us.
We will respond to your request within the timeframe required by applicable law.
Complaints
If you have concerns or complaints regarding how we process your personal information, please contact us using the contact information provided below.
If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision by contacting us using the contact information below or by submitting a complaint to your local data protection authority.
For individuals in the EEA, you may contact the appropriate data protection supervisory authority in your country.
International Users
Please be aware that we may transfer, store, and process your personal information outside the country where you live.
Your personal information may also be processed by our employees, service providers, vendors, and business partners located in other countries.
If we transfer personal information outside of Europe, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the United Kingdom, where applicable, unless the transfer is to a country recognized as providing an adequate level of data protection.
Contact
If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us at:
Email: shopboostsupport@gmail.com
Mailing Address: Shopboost 8966 Summerwood Way Fontana, CA 92335 United States
For purposes of applicable data protection laws, and unless explicitly stated otherwise, Shopboost is the data controller of your personal information.